Podcasts

Breaking Storytelling Boundaries with Gita Rebbapragada, COO of Crunchyroll

May 9, 2024
Feb 27, 2025
 • 
 min read

Gita shares insights on how anime differentiates itself with storytelling that pushes traditional boundaries, the evolving landscape of content creation, and Crunchyroll's strategic role within Sony Pictures Entertainment’s ecosystem.

“I'm magnetically drawn to a market opportunity that hasn't existed, something new, building something new. But those windows can change very, very quickly.”
—  Gita Rebbapragada

Anime, a centuries-old art form from Japan, has become a cultural phenomenon influencing millions globally. In this episode, we spoke with Gita Rebbapragada about the expansive world of anime and its profound impact on both art and society. As the COO of Crunchyroll, Gita offers a deep dive into how anime continues to captivate audiences with rich narratives and unique artistry. Join us as we explore why this medium resonates so deeply with a diverse, global audience.

Gita serves as the Chief Operating Officer at Crunchyroll, a brand within the Sony Pictures Entertainment portfolio renowned for its vast library of anime content. With a robust background in marketing and operations, Gita has significantly contributed to the growth and globalization of anime. Her career spans various sectors, including technology and entertainment, where she has consistently leveraged her expertise to enhance user engagement and expand market reach. At Crunchyroll, Gita’s leadership focuses on innovative content delivery and harnessing fan-driven communities to propel the platform’s success in the streaming industry.

Tune into the latest episode or read the transcript below to learn more. Here are some top takeaways:

  • Understanding Anime's Unique Appeal - Gita describes anime as an art form that transcends typical storytelling boundaries, using rich narratives and deeply flawed, relatable characters that resonate with viewers, particularly during their formative years. For brands, incorporating genuine, relatable storytelling can strongly resonate with consumers.
  • Globalization of Anime Content - As Gita discusses the evolution of anime from a Japanese-centric to a globally consumed medium, she highlights the incorporation of non-Japanese stories, such as Korean IPs, into the anime format. This adaptation has helped broaden the appeal and relevance of anime worldwide. Brands can take away the importance of cultural inclusivity and adaptation in content creation to engage a broader audience.
  • Strategic Integration Within Sony - Gita outlines how Crunchyroll has leveraged Sony's diverse assets, from gaming to music, enhancing the anime viewing experience and creating synergies within the Sony ecosystem. This integration has been crucial in maintaining a competitive edge. Brands should leverage cross-industry partnerships and internal synergies to enhance product offerings and consumer experiences.
  • Navigating Streaming Challenges - Discussing the sustainability of streaming platforms, Gita explains how Crunchyroll has managed economic challenges by focusing on passionate markets and developing an ecosystem that includes merchandise, gaming, and more. This approach helps maintain engagement and reduces churn. Brands can learn from this by creating comprehensive ecosystems around their products to enhance customer retention and increase lifetime value.
  • Impact of Short-Form Content on Anime - Addressing the rise of platforms like TikTok, Gita views the trend towards short-form content as an opportunity to engage with Gen Z consumers who are accustomed to rapid content consumption. She believes this can be a new avenue for brand messaging and engagement. Brands should consider exploring short-form content strategies to capture the attention of younger demographics and stay relevant in the digital age.

Listen to Gita on The Speed of Culture podcast and gain insights into the transformative world of anime, its impact on global storytelling, and the strategic innovations driving Crunchyroll's success.

See Suzy in Action
Book a Demo today
See Suzy in action. Learn how Suzy can boost your business.

Related resources

Podcasts
Compound Growth: How U.S. Bank uses AI to drive revenue and results

In this episode of The Speed of Culture, recorded live at CES in Las Vegas, Matt Britton sits down with Michael Lacorazza, Chief Marketing Officer at U.S. Bank. Michael shares how U.S. Bank is operationalizing AI across synthetic audiences, personalization, CRM intelligence, and product bundling to drive measurable growth. The conversation explores balancing innovation with risk, building cross-functional buy-in, the cultural power of sports, and why understanding the P&L is the ultimate unlock for modern marketing leaders.

Speed of Culture
AI
Technology
Mar 17, 2026
Mar 17, 2026
 • 
 min read
Podcasts
Money Moves: How Credit Karma uses AI to power smarter financial decisions

In this episode of The Speed of Culture, recorded live at CES in Las Vegas, Matt Britton sits down with Natasha Madan, Head of Marketing at Intuit Credit Karma. Natasha shares how Credit Karma is evolving from a credit score provider into a personalized financial assistant powered by AI and 80,000+ data points. The conversation explores democratized creativity in the AI era, financial literacy in the age of “FinTok,” Gen Z acquisition strategy, and how trust, personalization, and human intelligence will define the next phase of financial services.

Speed of Culture
AI
Technology
Mar 10, 2026
Mar 10, 2026
 • 
 min read
Podcasts
Retail Reloaded: How Sam’s Club is redefining membership experience in the AI era

In this episode of The Speed of Culture, recorded live at CES in Las Vegas, Matt Britton sits down with Diana Marshall, EVP and Chief Experience Officer at Sam’s Club. Diana shares how Sam’s Club is building a human-led, tech-powered membership model, why experience is now the primary differentiator in retail, and how closed-loop data and AI-driven personalization are reshaping acquisition, loyalty, and retail media. The conversation explores the shift from frictionless to effortless retail, the power of associate experience, and what the future of buying looks like in an AI-enabled world.

Speed of Culture
AI
Technology
Mar 3, 2026
Mar 3, 2026
 • 
 min read
View all