Podcasts

Distilling brand identity to diversify product for a new audience with Ken Ohashi

Apr 26, 2022
Feb 27, 2025
 • 
 min read

“Digital media allows you to say, “where is their interest” versus “where is the customer not responding”, and then how do you dig deeper?”
— Ken Ohashi

When Ken Ohashi acquired the iconic suit brand Brooks Brothers right before the pandemic, he found himself navigating the new waters of a potential post-officewear world. Learn how he used his experience in the retail industry with brands like Aéropostale and the Authentic Brands Group to understand shifting demographics and translate a brand’s core components to a new audience.

Recently, Ken joined Suzy Founder & CEO Matt Britton on the Speed of Culture podcast to discuss:

  • How to diversify a brand while remaining true to its core identity
  • Why collaboration can be a useful tool when a brand enters a new space
  • How to find balance between new audiences and existing customer bases

Listen to Ken’s episode on the Speed of Culture podcast today to learn about distilling brand DNA and translating it to a new audience or read through the episode transcript below.

See Suzy in Action
Book a Demo today
See Suzy in action. Learn how Suzy can boost your business.

Related resources

Podcasts
Money Moves: How Credit Karma uses AI to power smarter financial decisions

In this episode of The Speed of Culture, recorded live at CES in Las Vegas, Matt Britton sits down with Natasha Madan, Head of Marketing at Intuit Credit Karma. Natasha shares how Credit Karma is evolving from a credit score provider into a personalized financial assistant powered by AI and 80,000+ data points. The conversation explores democratized creativity in the AI era, financial literacy in the age of “FinTok,” Gen Z acquisition strategy, and how trust, personalization, and human intelligence will define the next phase of financial services.

Speed of Culture
AI
Technology
Mar 10, 2026
Mar 10, 2026
 • 
 min read
Podcasts
Retail Reloaded: How Sam’s Club is redefining membership experience in the AI era

In this episode of The Speed of Culture, recorded live at CES in Las Vegas, Matt Britton sits down with Diana Marshall, EVP and Chief Experience Officer at Sam’s Club. Diana shares how Sam’s Club is building a human-led, tech-powered membership model, why experience is now the primary differentiator in retail, and how closed-loop data and AI-driven personalization are reshaping acquisition, loyalty, and retail media. The conversation explores the shift from frictionless to effortless retail, the power of associate experience, and what the future of buying looks like in an AI-enabled world.

Speed of Culture
AI
Technology
Mar 3, 2026
Mar 3, 2026
 • 
 min read
Podcasts
Intelligent Beauty: How Ulta Beauty uses AI personalization to power loyalty and relevance at scale

In this episode of The Speed of Culture podcast, Matt Britton sits down with Kelly Mahoney, Chief Marketing Officer at Ulta Beauty, live from CES 2026 in Las Vegas. In this interview, Kelly unpacks how Ulta Beauty’s loyalty program and personalization engine drive nearly all sales. They also discuss why motivation-based marketing segmentation has replaced traditional demographics, and how AI-powered personalization in beauty and wellness retail shapes everything from recommendations to creative execution. The conversation further explores Ulta Beauty’s omnichannel customer journey, its evolving beauty and wellness retail strategy, and how Adobe CDP and Adobe Firefly creative automation support marketing at scale.

Speed of Culture
AI
Technology
Feb 24, 2026
Feb 27, 2026
 • 
 min read
View all