Reports

From Drive-Thrus to Digital Assistants: Serving Up the Future of Fast Food

Oct 31, 2024
Feb 27, 2025
 • 
 min read

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The QSR industry has always led the way in innovation—from drive-thrus to mobile ordering. Now, artificial intelligence and digital experiences are transforming how consumers engage with fast food, demanding speed, personalization, and seamless interactions. But how do diners really feel about AI in their ordering experience? This report reveals the latest insights into consumer preferences and the future of QSR innovation.

Why you should get your copy of this report:

  • Understand evolving expectations: Learn how consumers define convenience and personalization in digital dining
  • Explore AI’s impact: See how automation and AI-driven solutions are shaping the QSR landscape
  • Identify key innovation trends: Discover what’s next in mobile ordering, digital loyalty programs, and frictionless experiences
  • Leverage data-driven insights: Use Suzy’s research to refine your brand’s approach to AI and digital integration
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