Podcasts

VC V2.0: General Catalyst’s playbook for taking startup brands to the next level with Arielle Gross Samuels

Apr 22, 2025
May 22, 2025
 • 
 min read

"I am a builder at my core. I'm an engineer by training. I worked in technology for nearly a decade, and then I did a stint in private equity. General Catalyst has been an amazing opportunity to blend finance, marketing, engineering, and technology all in one and to support founders pursuing their visions." - Arielle Gross Samuels

The era of “spray and pray” marketing is over. In a venture landscape saturated with capital and buzzwords, what cuts through? According to Arielle Gross Samuels, it’s clarity, consistency, and conviction. At General Catalyst, one of the world’s most forward-thinking VC firms, she’s turning marketing into a growth engine—helping founders scale, regulators understand AI, and audiences connect with purpose-built brands. If you want a blueprint for how to lead in the next tech cycle, start here.

Arielle Gross Samuels is the Chief Marketing and Communications Officer at General Catalyst, where she leads global brand strategy, creative, events, MarTech, and communications. Previously Head of Marketing at Blackstone and a business marketer at Meta (formerly Facebook), she brings a unique blend of engineering rigor, tech intuition, and storytelling power to the VC world. With a career spanning private equity, tech, and consulting, she’s known for building what isn’t there—and making it matter.

Tune into the latest episode or read the transcript below to learn more. Here are some top takeaways:

General Catalyst Isn’t Just Funding the Future—It’s Designing It

Arielle explains how General Catalyst is evolving from a venture capital firm to a global investment and transformation company—an intentional shift that signals their ambition to lead, not just back, the future of business. With $33B in AUM and a portfolio of over 800 companies, the company is focused on impact at scale. For marketers and founders alike, the lesson is this: narrative isn’t window dressing—it’s how you transform ecosystems.

Applied AI Isn’t a Buzzword—It’s a Business Model Shift

General Catalyst’s AI thesis isn’t abstract. It’s surgical. Arielle lays out three verticals: the intelligence layer (LLMs like Anthropic), the infrastructure backbone (AI-enabled rollups in legal, HOA, and accounting), and workforce transformation (imagine companies with 5 humans, $10B valuations). This is the kind of strategic AI adoption most companies claim to chase, but few execute. The takeaway? If AI isn’t touching the guts of your operation, you’re just automating the surface.

Strategy at the Speed of Change: Why Agility Beats Perfection

In a landscape where breakthroughs like DeepSeek can rewire the entire AI valuation curve in a weekend, agility is no longer a trait—it’s a survival mechanism. Arielle calls for a culture of constant calibration, where conviction is flexible and CEOs are always on the edge of their seats. The added layer: successful leaders don’t just respond faster—they build organizations that metabolize change without losing cohesion.

In a World of Noise, Brand Is the Signal

While most of SaaS chased CAC and conversions, General Catalyst doubled down on brand as a long-term moat. Arielle unpacks how trust—especially in high-consideration B2B categories—remains the most underleveraged growth strategy in tech. If your buyers don’t know who you are until the RFP drops, you’re already losing. This is your wake-up call to start building emotional equity, not just product specs.

Launch Loud or Don’t Bother: The Art of Orchestrated Brand Moments

Forget “posting and praying.” Arielle walks us through GC’s omnichannel launch strategy—from press exclusives and coordinated social amplification to employee activation and real-time sentiment analysis. It’s not just about making an announcement—it’s about architecting cultural relevance. For brand builders, this is a playbook: reverse engineer your moment and hit every touchpoint with purpose, not noise.

Listen to Arielle Gross Samuels on The Speed of Culture podcast to learn how General Catalyst is using brand, AI, and bold storytelling to lead the next era of transformation.

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