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Subprocessor List
Suzy works with the Subprocessors listed below (“Subprocessor List”) in order to provide various services. Clients can fill out the form available at https://engage.suzy.com/suzy-subprocessor to receive notifications of updates or changes to the Subprocessor List.
| Provider | Category | Product(s) | Purpose | Location | Address | URL |
|---|---|---|---|---|---|---|
| Microsoft Corporation (Azure, PowerBI, Databricks, etc) | Infrastructure, Data Governance, & Security | Suzy Platform | Cloud infrastructure and data visualization services provider; IaaS provider | USA* | 1 Microsoft Way, Redmond, WA | Link |
| Microsoft Azure OpenAI Services | Provision of services and analytics | Suzy Platform | Automated market research and insights | USA* | 1 Microsoft Way, Redmond, WA | Link |
| Amazon Web Services, Inc. | Infrastructure, Data Governance, & Security | Suzy Platform | Cloud infrastructure services provider | USA* | 410 Terry Avenue North, Seattle, WA | Link |
| Cloudflare, Inc. | Infrastructure, Data Governance, & Security | Suzy Platform | Content delivery network, firewall, application performance monitoring | USA* | 101 Townsend St, San Francisco, CA 94107 | Link |
| Langsmith Inc | Infrastructure, Data Governance, & Security | Suzy Platform | Tracing, evals, prompt and model management | USA* | 2660 3rd St Apt 629, San Francisco, CA 94103 | Link |
| MaxMind, Inc. | Infrastructure, Data Governance, & Security | Suzy Platform | Quality assurance (fraud detection) | USA* | 14 Spring St Fl 3, Waltham, MA 02451 | Link |
| MongoDB, Inc. (via Microsoft Azure) | Infrastructure, Data Governance, & Security | Suzy Platform | Database-as-a-Service (DaaS) provider | WA, USA* | 1633 Broadway, 38th Floor, New York, NY 10019 | Link |
| n8n GmbH (trading as n8n) | Infrastructure, Data Governance, & Security | Suzy Platform | Infrastructure-level automations and workflows | USA* | Novalisstr. 10, 10115 Berlin, Germany | Link |
| Okta, Inc. (Auth0) | Infrastructure, Data Governance, & Security | Suzy Platform | Customer Identity Access Management | USA* | 3180 18th St, San Francisco, CA 94110 | Link |
| Oso Security, Inc. | Provision of services and analytics | Suzy Platform | Access management and authorization | USA* | 72 Madison Ave, Suite 200, New York, NY 10010 | Link |
| Pinecone Systems, Inc. | Infrastructure, Data Governance, & Security | Suzy Platform | Vector database PaaS for retrieval augmented generation | USA* | 548 Market St, PMB 19327, San Francisco, CA 94104-5401 | Link |
| Recombee, s.r.o. | Infrastructure, Data Governance, & Security | Suzy Platform | Recommendation engine | USA* | Rybna 716/24, Stare Mesto, 110 00 Praha 1, Czech Republic | Link |
| Functional Software, Inc. (d/b/a Sentry) | Provision of services and analytics | Suzy Platform | Error logging in mobile apps | USA* | 45 Fremont Street, 8th Floor, San Francisco, CA 94105 | Link |
| Verisoul, Inc. | Infrastructure, Data Governance, & Security | Suzy Platform | Quality assurance (fraud detection) | USA* | 1401 Lavaca St #989, Austin, TX 78701 | Link |
| Wiz, Inc. | Infrastructure, Data Governance, & Security | Suzy Platform | Cloud security | USA* | One Manhattan West, 57th Floor, New York, NY | Link |
| OpenAI OpCo, LLC | Provision of services and analytics | Suzy Platform | Automated market research and insights | USA* | 3180 18th St, San Francisco, CA 94110 | Link |
| Provider | Category | Product(s) | Purpose | Location | Address | URL |
|---|---|---|---|---|---|---|
| Intercom, Inc. | Support and relationship management | All | Servicing support tickets and DSR requests | USA* | 55 Second Street, 4th Floor, San Francisco, CA 94105 | Link |
| Eleven Labs Inc. | Provision of services and analytics | Qualitative Research | AI-powered conversational surveys | USA | 169 Madison Ave #2484, New York, NY 10016 | Link |
| Formagrid Inc. (Airtable) | Provision of services and analytics | Suzy Platform | Technical functionality for the provision of market research signals | USA* | 1 Front Street, Floor 28, San Francisco, CA 94111 | Link |
| Gamma Tech, Inc. | Provision of services and analytics | Suzy Platform | API-based output generation | USA* | 2261 Market Street #4544, San Francisco, CA 94114 | Link |
| Gazelle Globalization Group (dba G3 Translate) | Provision of services and analytics | Suzy Platform | Survey translations | USA* | 1250 Broadway, Fl 5, New York City, NY 10001 | Link |
| Google, LLC | Provision of services and analytics | All | Document management, file share, email, calendar; transcription; sentiment analysis; automated insights | USA* | 601 N. 34th Street, Seattle, WA 98103 | Link |
| HighSpot Inc. | Support and relationship management | All | Customer support and file share | USA | 2211 Elliott Ave #400, Seattle, WA 98121 | Link |
| Hire Horatio, LLC | Support and relationship management | All | Customer and respondent support services | USA, Colombia, Dominican Republic | 900 Broadway, Suite 404, New York, NY 10003 | Link |
| OnSearch Pty Ltd (Relevance AI) | Provision of services and analytics | Suzy Platform | Insights processing, workflows, and recommendations | USA* | 132 Kippax St, Surry Hills NSW 2010, Australia | Link |
| Pipedream | Provision of services and analytics | Suzy Platform | Managed Auth connection of user applications and action agents | USA* | 36 Palm Avenue, San Francisco, CA 94118 | Link |
| Perplexity AI, Inc. | Provision of services and analytics | Suzy Platform | Technical functionality for the provision of market research signals | USA* | 15 Sansome St, Suite 900, San Francisco, CA 94104 | Link |
| Stream.io, Inc. | Provision of services and analytics | Suzy Platform | Conversational voice & video interviews, transcript and recording creation, translations | USA* | 1215 Spruce St, Suite 300, Boulder, CO 80302 | Link |
| Twilio Inc. / Segment.io, Inc. | Infrastructure, Data Governance, & Security | All | Data governance and analytics provider | USA* | 101 Spear St, Fl 5, San Francisco, CA 94105 | Link |
| Twilio Inc. / Sendgrid | Support and relationship management | Suzy Platform | Platform transactional communications | USA* | 1801 California St #500, Denver, CO 80202 | Link |
| Zapier, Inc. | Infrastructure, Data Governance, & Security | Suzy Platform | Insights processing, workflows, and recommendations | USA* | 548 Market St #62411, San Francisco, CA 94104-5401 | Link |
| Zendesk Inc. | Support and relationship management | All | Servicing support tickets and DSR requests | USA | 989 Market St, San Francisco, CA 94103 | Link |
| ZenLeads Inc. (Apollo.io) | Provision of services and analytics | Suzy Platform | Technical functionality for the provision of market research signals | USA* | 440 N Barranca Ave #4750, Covina, CA 91723-1722 | Link |
| Provider | Category | Product(s) | Purpose | Location of Processing | Address | URL |
|---|---|---|---|---|---|---|
| Cint AB | Provision of services and analytics | Audiences | Respondents for core, niche, and global audiences | Sweden | Cint AB, Luntmakargatan 18, 111 37 Stockholm, Sweden | Link |
| Dentsu International (d/b/a Merkle) | Provision of services and analytics | Audiences | Respondents for core, niche, and global audiences | India | Regent’s Place, 10 Triton Street, Regent’s Place, London, NW1 3BF | Link |
| Forsta AS | Provision of services and analytics | Audiences | Respondents for core, niche, and global audiences | USA; Norway | 1173 Ignition Dr., South Bend, IN 46601 USA | Link |
| Innovate MR, LLC | Provision of services and analytics | Audiences | Respondents for core, niche, and global audiences | USA* | 23679 Calabasas Rd #1038, Calabasas, CA 91302 | Link |
| Prodege International Holdings, LLC | Provision of services and analytics | Audiences | Respondents for core, niche, and global audiences | USA* | 8605 Santa Monica Blvd, PMB 36227, West Hollywood, CA 90069-4109, Attention: Privacy | Link |
| PureSpectrum, Inc. | Provision of services and analytics | Audiences | Respondents for core, niche, and global audiences | USA* | 31416 #210, Westlake Village, CA 91461 | Link |
| Sermo, Inc | Provision of services and analytics | Audiences | Respondents for core, niche, and global audiences | USA* | Attn: Data Protection Officer, 8 Crosby Street, New York, NY 10013 | Link |
| SS Holdings Group, LLC (DBA Sago) | Provision of services and analytics | Audiences | Respondents for core, niche, and global audiences | USA* | Registered Companies | Link |
| Box, Inc. | Implementation and professional services | Other | File sharing and storage; consent e-sign services | USA* | Box Privacy, 900 Jefferson Avenue, Redwood City, CA 94063, United States of America | Link |
| Chatbase, Inc. | Support and relationship management | All | Customer support agent and AI research assistant | Canada | 4700 Keele Street, 215 Bergeron Centre, Toronto, ON, Canada, M3J 1P3 | Link |
| Cint AB | Provision of services and analytics | Other | Data matching provider for enhanced analytics if requested by Client | Sweden | Cint AB, Luntmakargatan 18, 111 37 Stockholm, Sweden | Link |
| DocuSign, Inc. | Provision of services and analytics | Qualitative Research | Respondent consent documentation facilitation if requested by Client | USA* | 221 Main St., Suite 1000, San Francisco, CA | Link |
| Don Jagoda Associates, Inc | Provision of services and analytics | Qualitative Research | IHUT fulfillment | USA | 100 Marcus Dr, Melville, NY 11747 | None |
| Fulfillment.com, LLC | Provision of services and analytics | Qualitative Research | IHUT fulfillment | USA* | 730 King George Blvd Ste B, Savannah, GA 31419 | Link |
| Midjourney, Inc. | Provision of services and analytics | Other | Automated market research and insights | USA* | 611 Gateway Blvd. Ste 120, South San Francisco, CA 94080 | Link |
| Narrative I/O, Inc. | Provision of services and analytics | Other | Data matching provider for enhanced analytics if requested by Client | USA* | 228 Park Ave South, PMB 23303, New York, NY 10003 | Link |
| Slack Technologies, LLC | Support and relationship management | All | Communications and file share application | USA* | 500 Howard St, San Francisco, California, 94105, United States | Link |
| SlideSpeak | Provision of services and analytics | Suzy Platform | API-based output generation | USA* | 21750 Hardy Oak Blvd., Ste 104 PMB 75075, San Antonio, Texas 78258 | Link |
| Wochit, Inc. | Provision of services and analytics | Qualitative Research | Embedded video editing for qualitative services | USA* | 12 E 33rd St., Fl 4, New York, NY 10016 | Link |
| Zoom | Provision of services and analytics | Managed Services | Facilitation of Suzy Live services if requested by Client | USA* | 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113 | Link |
| Provider | Category | Product(s) | Purpose | Location of Processing | Address | URL |
|---|---|---|---|---|---|---|
| Condens Insights GmbH | Provision of services and analytics | Qualitative Research | Facilitation of Suzy Live services if requested by Client | Germany | Condens Insights GmbH, Sandstr. 37, 80335 München | Link |
| Dentsu International (d/b/a Merkle) | Implementation and professional services | Other | Professional Services (quantitative and qualitative research support, moderation of in-depth-interviews and focus groups, analysis of open-ended responses, etc.) | India | Regent’s Place, 10 Triton Street, Regent’s Place, London, NW1 3BF | Link |
| Google Meet | Provision of services and analytics | Qualitative Research | Facilitation of Suzy Live services if requested by Client | USA* | 1600 Amphitheatre Parkway, Mountain View, CA | Link |
| Interactive Tracking Systems Inc. (iTracks) | Provision of services and analytics | Managed Services | Facilitation of Suzy Live services if requested by Client | USA | 4113 N Park Street, Westmont, IL 60559 USA | Link |
| Directive Analytics, Inc. | Implementation and professional services | Managed Services | Professional Services (quantitative & qualitative research support, moderation of in-depth interviews and focus groups) | CT, USA* | 100 Corporate Dr UNIT A202, Trumbull, CT 06611 | Link |
| Displayr Inc. / Q Research Software Limited | Implementation and professional services | Managed Services | Professional Services (market research data processing) | IL, USA* | 2045 W Grand Ave Ste B, PMB 59865, Chicago, IL | Link |
| Dragonfly Technology Solutions Ltd. | Implementation and professional services | Managed Services | Heatmapping | Kemble, England | 2 Biddulph Cottages, Windmill Road, Kemble, Cirencester, Gloucestershire, GL7 6AQ | Link |
| Parnassus Labs, Inc. (Outset) | Provision of services and analytics | Qualitative Research | Panel provider for U.S., custom, and global audiences; AI-powered conversational surveys | USA | 548 Market St, PMB 20586, San Francisco, CA 94104 | Link |
| Trusted Talent, LLC | Implementation and professional services | Managed Services | Professional Services (quantitative and qualitative research support, video and Showreels analysis and support, moderation of in-depth-interviews and focus groups) | CA, USA* | 82526 Alda Dr., Indio, CA 92201 | Link |
*May also include outside the USA if the applicable services involve global data or necessitate non-USA processing
Effective Date: October 25, 2025
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